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Customer Care Tips

October 17, 2017

 

Vacuum rug regularly to remove dry soils. Gritty soil can be tracked indoors and scratch and cut the rug. Make one vacuum pass on each end across the width of the rug to avoid fringe     damage.

Spills should be blotted immediately. Do not scrub in a circle motion. Do not use any products not made specifically for your rug. Store bought spotters can damage the dyes in natural fiber rugs.

To prevent uneven wear and light fading, turn your rug at least once a year. And this can prevent texture changes in your rug.

If a rug is to be stored for a long period of time, use a sheet or cloth to wrap it, but do not use air tight plastic bag. Do not store rugs in a humid, damp, warm or poorly ventilated room.

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